4 essential questions to ask when navigating the roofing contractor maze

By Beatriz Lazcano, Orca Roofing and Exteriors. 

Protect your investment by ensuring that the contractor you select is not only qualified but also transparent and reliable. 

Choosing the right roofing contractor can be as challenging as navigating a labyrinth, with over 253,044 options in the United States alone. But don't let the numbers overwhelm you — asking the right questions can make all the difference. Before you commit, it's crucial to dig deeper than the glossy brochures and do some homework. From verifying licenses and insurance to understanding warranties and timelines, the answers you get will not only safeguard your investment but also set the tone for a smooth and successful project. Ready to get started? Here at Orca Roofing and Exteriors we help you know what you need to ask. 

1 - Are you licensed and insured? 

One of the first questions you should ask any local roofing contractor is whether they are licensed and insured. This is important because a license is an indication that the contractor has met certain standards and requirements set by local authorities. Additionally, insurance protects you from potential liabilities, such as damages or injuries that may occur during the roofing project. A reputable contractor should be very upfront about being insured in order to ensure you and their workers are protected. 

2 - Can you provide references or examples of past work? 

It’s always a good idea to ask for references or examples of past work from any local roofing contractor you are considering. This will give you an idea of the quality of their workmanship and the satisfaction level of their previous clients. According to This Old House, as of 2023, there are 253,044 roofing contractors in the United States. Given this vast number, checking references can help you narrow down your options and choose a contractor with a proven track record. Don’t hesitate to reach out to past clients and ask about their experience with the contractor. This will certainly give you a much better idea of how they run their business. 

3 - What type of warranties do you offer? 

Warranties are an essential aspect of any roofing contract, as they provide a guarantee of the quality and durability of the work performed. Ask your contractor about the type of warranties they offer, including the length and what it covers. A reputable contractor should offer both a product-based warranty, which covers defects in the roofing materials and a lifetime warranty, which covers any issues resulting from the installation process. Understanding the terms of the warranties can help you avoid unexpected expenses and ensure peace of mind. The most confident business owners will offer these kinds of warranties, as they are self-assured by the great products and services they offer their customers. While you’re already thinking about warranties and the guarantees involved in those, it wouldn’t be a bad idea to also inquire about if the company you’re speaking with offers free estimates. This is a common perk to find with roofing contractors, but it’s never a bad idea to ask if they are available. Our business always offers free estimates. 

4 - What is your project timeline? 

Another crucial question to ask your roofing contractor is about the projected timeline for your roofing project. This includes not only the start and completion dates but also the steps and phases of the project. A clear timeline helps manage expectations and ensures that the contractor commits to a realistic schedule. Delays can happen, but understanding the timeline upfront can help you plan accordingly and minimize disruptions to your daily life. It can also provide you with a good set of expectations regarding how to schedule both your life and the lives of your loved ones. 

Hiring a roofing contractor is a significant decision that requires careful consideration. By asking these four essential questions about licensing and insurance, references, warranties and project timelines, you can make an informed choice and ensure a successful roofing project. Remember that with over 253,044 roofing contractors in the United States, doing your due diligence is key. Take the time to evaluate your options thoroughly and select a contractor who meets your needs and expectations. If you have any further questions or concerns and need to speak to a local roofing contractor, please don’t hesitate to reach out to us today at Orca Roofing & Exteriors. We look forward to hearing from you and working with you on whatever roofing needs you may have! 

Original article and photo source: Orca Roofing and Exteriors