Pacific West Roofing is the November R-Club Roofer of the Month

By Adam Cabrera. 

Pacific West Roofing secures customer confidence through their dedication to quality and effective communication. 

When it comes to maintaining a sturdy and reliable roof, Stan Robinson, the co-owner of Pacific West Roofing, believes ventilation is central to the longevity and performance of the roofing system. Pacific West is November’s R-Club Roofer of the Month and during a podcast conversation with host Megan Ellsworth, Robinson shared his wisdom gleaned from over four decades in the roofing industry. 

Founded in Oregon, Pacific West Roofing has carved out a niche for itself by specializing in residential and owner-operated commercial buildings. Their attention to detail and extensive knowledge of roofing ventilation set them apart. According to Robinson, "Roofing ventilation is probably one of our key systems that we have developed through education over the last 20 to 25 years." 

But what sets Pacific West Roofing apart is not just its technical know-how. As Robinson points out, customer service is at the heart of what they do, and it's all about "delivering more than they expect in a positive way." This customer-centric approach is apparent in their communication methods, which include live updates via text threads and WhatsApp, ensuring customers are always in the loop. 

As an R-Club member, Robinson appreciates the sense of belonging and the potential for collaborative growth it represents. 

For homeowners and business owners alike, Pacific West Roofing is an example of quality, driven by a team that not only understands the craft but also values the customer. As Robinson concludes, the secret to a great service experience is to "under promise and over deliver," a principle that Pacific West Roofing embodies in every project they undertake. 

Read the transcript or Listen to the podcast to learn more about Pacific West Roofing and what sets them apart as one of Oregon's premier roofing contractors.