Key Qualities a Homeowner Should Look for in a Roofing Contractor

John Kenney contractor key qualities
April 18, 2023 at 6:00 a.m.

By John Kenney, Cotney Consulting Group.

As a homeowner, ensuring that your roof is in good condition is crucial in protecting your home and family from the elements.

Finding a reputable and reliable roofing contractor is essential for roof repair or replacement. However, with so many contractors, it can be challenging to know where to start. In this article, we'll discuss what you should look for in a roofing contractor to ensure you get the best service possible. 

Licensing and insurance  

One of the most important things to look for in a roofing contractor is their licensing and insurance. A reputable roofing contractor should have the appropriate licenses and permits to work in your area and be able to provide proof of insurance. Licensing requirements vary by state, but a reputable contractor will be able to provide proof of their license. Insurance, particularly liability and workers' compensation, is essential to protect you from financial risk if any accidents or damage occur during the project. A legal and professional roofing contractor will have no problem providing proof of insurance upon request. 

Experience, expertise and reputation  

Look for a roofing contractor with ample experience and a solid reputation in the industry. A contractor who has been in business for several years will likely have the necessary skills and expertise to complete your project with quality craftsmanship. Additionally, an experienced contractor can guide the best materials and techniques for your specific situation. Another critical factor to consider is the reputation of the roofing contractor. Check online reviews and ask for references from past clients to get an idea of their reputation. A professional roofing contractor will happily provide references and examples of their work. 

Communication and customer service  

A qualified roofing contractor should be easy to communicate with and provide excellent customer service. From the initial consultation to the completion of the project, the contractor should be responsive to your questions and concerns. They should also be transparent about the timeline and cost of the project so you know what to expect throughout the process. 

Quality materials and workmanship 

When it comes to roofing, quality materials and craftsmanship are essential. Look for a roofing contractor with high-quality materials and experience with various roofing types. They should also be knowledgeable about the latest roofing technologies and techniques. A professional roofing contractor should offer a warranty on their workmanship so that you can be confident in the quality of their work. 

Price  

While price shouldn't be the main factor when hiring a roofing contractor, it is important. You don't want to overpay for the project, but you also don't want to choose a contractor solely based on their low prices. Look for a contractor who offers fair and competitive pricing and is transparent about the costs associated with the project. 

Safety protocols  

Roofing can be dangerous, and choosing a contractor who takes safety seriously is necessary. Look for a contractor who follows OSHA safety regulations and has a safety plan in place for their workers. They should also use proper safety equipment, such as harnesses and hard hats, to prevent accidents and injuries on the job site. 

Environmental concerns  

If you're concerned about the environmental impact of your roofing project, look for a contractor who is committed to using eco-friendly materials and practices. They should be knowledgeable about green roofing options, such as solar panels or recycled materials, and be willing to work with you to find the best solution for your needs. 

In conclusion, choosing the right roofing contractor is essential for ensuring the safety and protection of your home and family. When looking for a contractor, consider their licensing and insurance, experience and reputation, communication and customer service, quality materials and workmanship, price, safety protocols, and environmental concerns. By doing your research and finding a reputable professional contractor, you can feel confident that your roofing project will be completed and to your satisfaction. 

Have a question? AskARoofer.   

Find your local roofing contractor in the RoofersCoffeeShop® Contractor Directory. 



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